I‘ve tried many mobile telco services since MNP available in Malaysia.At first,I changed to DiGi from Maxis as it’s cheaper at that time.However,I gave it up soon because of its bad coverage,especially 3G. So U Mobile got to be my second choice:better plan and quite good 3G coverage as well as speed.Well,after more than one year,I find that there are some weird issues such as hard to connect 3G data with full signal or always sucessfully running on roaming mode when outstation but failing to get data connection.As a heavy mobile data user,it makes me really sad.I want to get a service with reasonable price and good data service quality.Now,I turn to try TuneTalk.
I directly order the SIM pack from the website.It’s free of charge and with RM2 airtime.The only thing you need to do is filling the form with your own particulars,choose the number you wanna get to use and submit it.You can choose to get either normal SIM,micro SIM or even nano SIM.
The free SIM pack will be delivered to you within 3-5 working days normally by PosLaju service.In my case,I ordered in Monday afternoon and received it in Wednesday afternoon.Fast,right?Here’s what I get in the package.
I know people may ask that TuneTalk has serviced for years and why now I only consider to change to this.Well,you know I’m a heavy mobile data user who always twits with photos,streaming musics on-the-go etc.So I not only need a data connection,but also a faster one.Previously,TuneTalk limited the speed at only 300kbps and that’s not good enough.The good news is the limit had been upgraded to 2Mbps for both downlink and uplink since last December.Here’s the speed test result through my Samsung Galaxy S3.
I’m very satisfied with this kind of performance.I hope it could keep it and even better in the near future. TuneTalk presets the downlink/Uplink QOS at 3684Kbps.I took another speed at 2am and the result was close to the theoretical one.
After the speed test,I decided to port my current U Mobile number into TuneTalk. I spoke to the customer service officer by phone and surprised me that only after 3 hours,the port-in had been successful(I was told to wait for 24-48 hours for the whole processing).That’s what we call ‘efficiency’.
Oh,forget to mention that only for online free SIM user,we can get 100% rebate during first Top Up within the first 30 days of the SIM card’s activation(maximum capped at RM50).I just reloaded RM100 and now I’m waiting for my rebate.
I will keep updating on my user experience with TuneTalk.I hope it will never fail me.
I had the problem to receive M2U TAC code and HSBC OTP.So I contacted Maybank customer service and they told me that Maybank only supports to send TAC code to original TuneTalk number.That means porting from other mobile service providers will be unable to receive it.For TuneTalk,change a number is quite easy.Just need to login into the self care portal and choose a favorite number.All could be done within minutes.After that,I update the mobile number at Maybank ATM and called to Maybank customer service again to remind them to update the info.Well,finally I could receive TAC code now.For HSBC,it’s a bit easier,just called them and let them update the number.That’s all.
[Update]: Due to some fraud,TuneTalk currently stops the International credit transfer service to China until further notice.