Talking

I use the online banking services for many many years because I know that Maybank provides the most flexible online functions up to date.Now Maybank claims that it has developed the mobile portal which will bring more convenience to its existing customers.

Steps to log on the service on mobile devices are quite simple:

Some services could be done by the mobile portal:

• Account Summary
  • Balance Inquiry (Savings, Current, Credit/Debit Card)
  • M2U History, Recent Transaction, Today’s Transactions, Transaction History (Deposit, Credit/Debit Card)
• Funds Transfer
  • To Own Accounts
  • To Registered 3rd Party Accounts
  • To Registered Interbank GIRO
• Payments
  • Registered Bill Payment
  • Card Payment (Own)
  • Card Payment (Registered 3rd Party Accounts)
• View Rates
  • View Forex & Deposit Rates

Well,the service is still under beta stage and so the facilities are quite limited.I think it could be enhanced once it goes through more tests and gets more feedbacks.I wonder which bank will be the next one that will introduce mobile portal to be closer to an e-world.

My friends started to plan a trip for next year once they saw the advertisement from AirAsia-free seats with no fuel surcharge.Of course,my girlfriend and I was in that group too.

We have to think about a lot since most of them need to work and others need to plan under a particular budget.And after all,we booked a trip to Bangkok again at the end of July,2009.It only costs us RM145/person including admin fee and tax for a return trip.

The official website had a very heavy congestion so that there were always some errors appeared when I was doing the booking.So after trying for many times to book online,I chose to book through the mobile portal(which would be charged for RM1.5).It seemed to be very easy and smooth.Several minutes later,I paid for the total fees by credit card and finished my task at last.

However,now I realized that there were no options to choose for checked baggage,meals and insurance(the items are exclusively payable in AirAsia) etc. while doing the fill-up workings.That means I have to pay for these fees additionally in airport and maybe not with a discounted rate.It’s not fair.

I had submitted my question to AirAsia customer service department.I hope they can give some reasonable answer or provide some appropriate solution to me.

Did you meet such kind of things before?What was the result?