Tag Archives: slow international links

Freaking out

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I’m freaking out because of the terrible and horrible broadband service and its inefficient and ineffective customer service.I took my time to express the issue of slow connection and then the CS guy told me that he would submit my issue to the technical expert team.He also told me I would get a reply from them in half an hour.

So after hanging up the phone,I was expectedly waiting for the incoming call from those experts.After 2 hours,I got nothing and thus I called to customer service again.This time another guy told me that it was impossible to call me within half an hour as they will only call me when technical support team has an initial check-up.Well,I felt like being played.

Previously I only can’t smoothly visit foreign websites,but I could get full speed on downloading.Now I have to pay for Streamyx 2Mbps while I only can get around 1.5Mbps when accessing local server.I could say it is the worst service I could see in my life.Currently I use VPN server to access foreign websites.However,that brings me a lot of surprises.Let you guys see the differences with/without paid VPN.

With VPN:
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Without VPN:
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That approves that TM works very bad from the whole network infrastructure to individual services.I can’t believe such kind of services are providing within a country which claims to be a leading multimedia corridor in the world.It’s gonna be a joke.

Slow international links

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I have talked about the issues bulks of times and I don’t think I will stop talking it so soon as the issue seems not to be solved in a moment.

I got some talks from BFM 89.9.The conversation figured out the position of the broadband development and the obstacles on it.I believe you might be interested in hearing it.Here we go:

Wong Kian Lon, founder of the recently bought over Biz Surf Wimax, talks about Broadband in Malaysia talks about the problems facing users and how the High Speed Broadband Plan will effect us all.

After listening to the dialogue,I think you will feel sad because the broadband service will likely have no substantial improvements in a short time.For me,I’m looking forward to a wireless servicer provider which could offer a cheap price and stable connection.

Could I get it?