It has been 10 days since I submitted the upgrading form.However,my plan is still stuck with 2M only.
I visited the nearest TM Point last Friday to ask for the updates of my upgrade and I got a reply that they have tried several times to raise up my account to 4Mbps,but the requests are always failed by the internal system.So I can’t even know when I could get upgraded.
Great!I wonder TM needs to spend such a long time to solve a simple internal issue,how could they manage well for the coming HSBB plans which may cause the system to be more complicated?!
I think TM really has to hire more expertise to take part in their expansion.