When will you increase your international internet bandwidth,TM?

I’m freaking out.

I’ve used TM Net Streamyx(ADSL) service for more than 5 years-from 512k to 2M package.However,I feel the speed while visiting foreign websites are getting worse and worse.The current undersea cable incident makes me more offensive.Many websites I frequently visit are loading slowly like the hell,including my own blog hosted in USA.

This slogan is so suitable,isn't it?

Why does TM never want to throw out some money to increase international internet bandwidth?The people who use broadband is not only for playing with emails or visiting some local websites.We need to use it to watch streaming clips,download multiple contents and meanwhile absorb some foreign fresh in order to link with the outside world.

I’m so disappointed on the service even though I look like a loyal customer for years.I just leave it as the worst online experience in my life.

How pity!

Undersea cables recovered?

As my blog sets up on a US server,the recent disruption of undersea cables suffers on my blog too.Slow loading speed troubles me a lot that I need to take much time on uploading new contents.

Well,it seems to have been ended by today.I visited my blog just now and found the speed is back to normal.In order to validate my assumption,I did a speedtest a moment ago.

Compared to the result done several days ago.


Since the above figures,the connection to a London server has improved quite a lot-lower ping time and higher loading speed;However,I failed to complete a test on a Cairo server except getting a better ping time(latency) which is 549ms.

It is a pity that I can’t find any official announcement regarding to this issue up to now.Thus,whether the good view is because of a temporary hit-and-miss recovery or a result of completion of repairs is still unknown.But anyway,I like the smooth surfing speed.

Undersea cables broke again(continued)

The broken undersea cables were said to be repaired by December 31,2008.However,it doesn’t seem to be realized now.

A recent report from The National said a representative from UAE-based Telco, Etisalat said repairs along the cable system stretched beyond Thursday, as initially projected, because of complications in a cable located off Egypt.

I did some loading tests on speedtest.net .Let’s figure out:

This result was tested on a nearest local server.It could be treated to be a rough reference. 


Those two results were tested to the servers in China.It was considered to be fair performances.



These two were tested on the servers in UK and US.The congestions may be caused by the reroutes from the other affected areas by the incident and so leads to high ping and lower speeds.


Egypt is influenced hugely by the incident.The above one was tested on the server there.The snaillike speed and high latency have shown the issue clearly.

It’s only the thing happened in Mediterranean sea,but impacting on almost all countries.Thus,this current incident may just describe that Internet makes the world smaller in an abnormal way.Of course,I think it also tells those Telecom giants that investments are strongly needed in order to build up more ‘broad roads’ to eliminate or relieve some congestions.

I believe that most netizens are looking forward to a faster Internet service,so do I.Hopefully the repairs could be done the sooner the better. 😀

Undersea cable broke again

In the recent days,I feel that the connections to some US and European websites become slower than before.I just guessed that maybe TM Net was doing some lousy work again.However,after the announcement came out,I thought I had a wrong blame on TM.

Dear Valued Customers,

Telekom Malaysia Berhad (TM) wishes to announce that there is a disruption of its Internet services due to circuits fault on Southeast Asia – Middle East – Western Europe 4 (SMW4) submarine cable network between Palermo (Southern Italy) and Alexandria (Northern Egypt) linking Malaysia to Europe. Due to this, customers using Internet services may now experience slow browsing while accessing websites hosted in Europe.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to Europe may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, in the restoration process, traffic to Northern America may experience minor degradation while traffic to other countries is not affected. TM expects the complete recovery of its services by December 31, 2008. TM will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.

Customers can call TM at 100 and select “Internet Services” or e-mail us at [email protected] for any Internet related problems.

Thank You.

If not misremembered,the same undersea cables had an incident in the early of the year.At that time,a careless boat anchor was believed to lead to the damage.I think the same matter happened again.I just know that nowadays a lot of work is heavily dependant on Internet.Thus,this incident surely is affecting many companies,especially to those companies which still meet difficulties during the financial crisis currently as they may treat their time preciously.The degradation of the network must have brought out a few unpredictable losses to them.How pity they are!